Welcome to Armaa Jewels Online Shopping Store !
Welcome to Armaa Jewels Online Shopping Store !
At Armaa Jewels (www.armaajewels.com), we strive to provide the best shopping experience for our customers and ensure timely delivery of your precious jewelry. Please read our shipping policy carefully to understand the terms and conditions regarding shipping and delivery:
1. Shipping Locations:
We offer shipping services to all locations within India. Our goal is to make our products available across the country and provide a seamless delivery experience to all our customers.
2. Shipping Cost:
We offer free shipping on all orders within India. You can enjoy the convenience of ordering our jewelry products without any additional cost for shipping.
3. Order Processing Time:
Once your order is placed and payment is confirmed, our team will process it within 24-48 hours. Please note that this processing time may vary during peak seasons or promotional periods.
4. Delivery Time:
The estimated delivery time will depend on your location within India. Generally, it takes 10-15 business days for your order to reach you. However, please allow additional time for delivery to remote areas.
5. Order Tracking:
To keep you updated on your order status, we provide a tracking number. You will receive this tracking number via email after your order has been shipped. You can use this tracking number to check the progress of your shipment on our website or through the designated courier partner's website.
6. Courier Partners:
We collaborate with reliable courier partners to ensure your orders are handled with care and delivered securely. Our courier partners are selected based on their reputation for timely and efficient delivery.
7. Delivery Attempts:
Our courier partner will attempt to deliver your order to the provided shipping address. In case of a failed delivery attempt due to the unavailability of the recipient or incorrect/incomplete address, our courier partner will make additional attempts as per their policy. In such cases, please cooperate with the courier partner to ensure successful delivery.
8. Delayed Deliveries:
While we aim to deliver your order within the estimated delivery time, unforeseen circumstances such as natural disasters, public holidays, or disruption in logistics may cause delays. We will promptly inform you about any such delays and work towards resolving them as soon as possible.
9. Damages:
We take utmost care in packaging our jewelry products to ensure they reach you in perfect condition. In the unlikely event that you receive a damaged or defective item, please contact our customer support within 24 hours of receiving the order. We will arrange for the return and replacement of the damaged item.
10. International Shipping:
Currently, we only offer shipping services within India and do not support international shipping. We apologize for any inconvenience this may cause and hope to expand our shipping services to other countries in the future.
11. Change of Shipping Address:
If you need to change the shipping address after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that any changes made after the order has been processed may result in a delay in delivery.
12. Returns and Exchanges:
For information on our returns and exchanges policy, please refer to our separate Returns and Exchanges policy available on our website.
13. Contact Us:
If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team. You can reach us through email or phone, and we will be happy to assist you.
Armaa Jewels (www.armaajewels.com) reserves the right to update or modify this shipping policy at any time without prior notice. Changes to the shipping policy will be effective immediately upon posting on our website.